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Privacy Policy

Who we are

Pixie Willow Patterns, Registered Office 95 Valley Prospect. Newark Notts. NG24 4NW. United Kingdom

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Information provided by contact forms is only used to reply to the related request. Information is then deleted and not used in any further way or shared with third parties, unless required by law to do so.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

E-mail Marketing

If you have opted-in to receive marketing emails, we will send you emails about our new products, industry information or promotional patterns using third-party services from Mail Chimp. You can opt out at anytime using the unsubscribe button at the bottom of the emails or by contacting us at info@pixiewillowpatterns.com

Payment Information

Your information is shared with processors and third parties for the essential operation of the website, running Pixie Willow Patterns, and fulfilling orders.

This privacy policy does not apply to the practices of third parties that we do not own or control. Links to their policies are found below.

Stripe Payment Processing https://stripe.com/gb/privacy
Paypal – https://www.paypal.com/en/webapps/mpp/ua/privacy-full

We may also disclose information should we sell or merge Pixie Willow Patterns.
If we are required by law to divulge data then we will comply.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by contacting info@pixiewillowpatterns.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Complaints

Complaints should be submitted directly to the Information Commissioner’s Office directly. you can find further information on https://ico.org.uk/concerns/

Updated 24 May 2018